Who we are
MeltzBinderCrew Limited, 33 Chineham Close, Fleet, GU51 1BE. Contact: Meltzengraves@outlook.com.
What we collect
When you use our forms we collect the details you give us — such as your name, email address, phone number, delivery details, your message and any artwork you upload. We use this only to reply to you, prepare quotes and fulfil your order.
How we store it
Submissions are stored securely in our website dashboard and sent to our business email. Uploaded artwork is used only to make your product and is never shared or reused without your permission.
Who we share it with
We share your delivery details with our courier and, where you pay online, with the payment provider. We never sell your data.
How long we keep it
Enquiries are kept for up to 24 months. Order records are kept for 6 years for accounting purposes.
Your rights
Under UK GDPR you can ask to see, correct or delete the personal data we hold about you. Email us and we will respond within one month. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
This site uses only the cookies needed for it to work (for example, keeping forms secure). If we add analytics in future, this policy will be updated.